Effective Date: 29th August 2024
Artitians Masterpiece Constructions Private Limited (Artitians) (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and address provided by you through contact forms, inquiries, or subscriptions.
Project Details: Information about your preferences, style, and project requirements shared during consultations or queries.
Technical Data: IP address, browser type, and browsing patterns through cookies or similar technologies.
2. How We Use Your Information
The information we collect is used for the following purposes:
2.1 Account Management:
To verify your identity and create your user account on our platform during registration.
2.2 Service Delivery:
To process your orders and provide comprehensive interior design and execution services.
If you are a Service Provider, evaluate the performance of your services delivered to users.
2.3 Activity Monitoring:
To monitor your activities on the platform and identify trends to personalize your experience.
2.4 Enhancing Services:
To improve our services based on your feedback and enhance platform functionality.
For product development, testing, and launching new features, including financial solutions and insurance related to our services.
2.5 Customer Support:
To address service requests, grievances, and support needs effectively.
2.6 Transaction Management:
To track transactions, process payments, and maintain accurate records.
2.7 Communication:
To send notifications about updates to our services, company news, and changes in policies.
To provide updates on the services you have availed and facilitate smooth service delivery.
2.8 Platform and Business Operations:
To administer and protect our business and platform, including troubleshooting, data analysis, system testing, and internal operations.
To improve our business processes and delivery models.
2.9 Legal and Compliance Obligations:
To fulfill our contractual obligations.
To comply with legal requirements, respond to court orders, and defend against legal claims.
2.10 Marketing and Relationship Management:
To manage our relationship with you and notify you of services, offers, and updates that may be of interest.
2.11 Terms and Policy Enforcement:
To enforce our Terms and Conditions and ensure compliance with our policies.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it:
With trusted third-party service providers assisting us in delivering services (e.g., payment processors, contractors).
To comply with legal obligations or protect our rights.
4. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse.
6. Third-party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their policies before providing any information.
7. Your Rights
As a user, you have the right to:
Request corrections or deletions of your information.
Withdraw consent for marketing communications at any time.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Address: Unit 406, 4th Floor, Paras Trinity, Sector 63, Gurugram, Haryana, 122011
